Donwood Community Aged Care Services Inc. is located off Mt Dandenong Road in the leafy suburb of Croydon, Victoria.

We are a community based not-for-profit Aged Care facility, including a Nursing Home for high-care residents and Hostel for residents requiring low care, as well as respite care. Established in 1991, we take great pride in providing the highest quality of care.

We aim to provide all residents with the best possible nursing, medical and personal care. We have dedicated, friendly staff who work towards achieving this objective. Our residents are encouraged to be actively involved in decision making which may impact on their comfort, life choices and environment.

We endeavour to improve the lives of the people we serve through compassion and innovation in aged care.

Values and Commitments

• Provide comprehensive, individualised, quality care thus encouraging and enhancing personal independence and autonomy in everyday life.
• Respect each person's right to dignity, privacy and independent decision making.
• Provide holistic care to improve the quality of life.
• Value staff through acknowledgment of their contribution and achievements.
• Ensure staff has a safe working environment, access to the necessary training and resources to achieve excellence and promote their involvement in decision making.
• Acknowledge and value the important role of volunteers.
• Listen and respond to all feedback made by residents, clients, their advocates and staff and acknowledge them as a valuable contribution and opportunity to improve the service we provide.
• Participate in research and training to achieve best practice.
• Protect our long-term financial viability for the benefit of all existing and future stakeholders.
• Strive to exceed all legislative standards.

Donwood Nursing Home

Diana Street Lodge Hostel

 Day Centre

Respite Care

Dementia Specific Facility