| 01 | | What is the difference between a Hostel and a Nursing Home? |
| | | A Hostel is for residents with low care needs and a Nursing Home offers high care for residents requiring more intensive care. |
| | | |
| 02 | | What is low care? |
| | | Low care is a level of care designed for individuals who require some assistance with personal care yet are relatively independent. Individuals with low care needs are generally cared for in a Hostel. |
| | | |
| 03 | | What is high care? |
| | | High care is for individuals who require frequent nursing care and are unable to care for themselves. High care is generally offered in a Nursing Home. |
| | | |
| 04 | | What is respite care? |
| | | Respite care is for individuals who still live at home with a carer(s). The aim of this program is to provide care on a temporary basis for individuals, while their carer(s) have a break. |
| | | |
| 05 | | I am considering applying to Donwood, what do I do now? |
| | | Please take a look at the Next Step page on this web site. Alternatively, you may wish to Contact Donwood. |
| | | Next Step |
| | | Contact Donwood |
| | | |
| 06 | | How do I contact Donwood? |
| | | Please see the Contact Donwood page on this web site. |
| | | Contact Donwood |
| | | |
| 07 | | Can I have a tour of Donwood? |
| | | Certainly! We run tours regularly, please Contact Donwood to arrange a time. |
| | | Contact Donwood |
| | | |
| 08 | | What are the fees and charges at Donwood? |
| | | Please see the relevent links below. |
| | | Nursing Home Costs |
| | | Hostel Costs |
| | | Day Centre Care |
| | | |
| 09 | | What are the visiting hours? |
| | | Visitors are welcome at Donwood during any time and are encouraged to visit regularly. |
| | | |
| 10 | | What services does Donwood offer? |
| | | For Hostel and Nursing Home services please click the relevant links below. |
| | | Nursing Home |
| | | Hostel |
| | | |
| 11 | | How many staff do Donwood have? |
| | | Donwood has a caring staff of 80 people. The Nursing Home, Hostel and Day Centre have Unit Managers who are Registered Division 1 Nurses. There is also a Registered Division 1 Nurse on staff 24 hours a day, 7 days a week. We also have several other staff that provide our residents with care and assistance including Division 2 Nursing staff, Personal Care Attendants and Nurse Assistants. We also have a qualified Chef and catering staff as well as a Physiotherapist and Diversional Therapist. |
| | | People Of Donwood |
| | | |
| 12 | | What is the food like? |
| | | All meals are provided at Donwood. The meals are healthy and nutritious and are prepared fresh daily by our qualified Chef. We are also able to cater for individuals with special dietary requirements. |
| | | |
| 13 | | Does Donwood have Accreditation? |
| | | Yes. We have a 3 year Accreditation. To view Donwood's Accreditation Report click the link below. |
| | | Accreditation Report (link coming soon) |
| | | |
| 14 | | Who owns Donwood? |
| | | Donwood is a community based not for profit organisation that is run by a voluntary Committee of Management. Opening in July 1991, Donwood was a community initiative and was built on land owned by the State Government. |
| | | |
| 15 | | How long is the waiting list? |
| | | Although we currently have many individuals on our waiting list, selection of potential residents does NOT take place on a first come, first serve basis. There are a number of different criteria that are considered when choosing successful applicants. These include individual care needs and urgency. |
| | | |
| 16 | | Can I keep my own doctor? |
| | | Yes, you still have your own choice of doctor after you take up residency at Donwood. |
| | | |
| 17 | | If I am admitted to the Hostel, am I guaranteed a place in the Nursing Home if my health deteriorates? |
| | | Unfortunately, we are unable to guarantee a place in the Nursing Home for residents in the Hostel, due to a limited number of beds. However, we are able to provide more care if required in the Hostel, as a part of our Age in Place program. If your health deteriorates significantly such that you require Nursing Home care, you will need to lodge an application for transfer to the Donwood Nursing Home. |
FAQ 
